Refund and Returns Policy

At 3Dimensionally, customer satisfaction is our priority. If you’re not satisfied, we’re here to help.

To request a refund or return, please follow these steps:

1. Contact our customer support within 14 days of receiving the item.
2. Provide your order number, item details, and reason for return or refund request.
3. We will contact you with further info.

Please note:

• Custom or personalised items are non-refundable unless defective or damaged.
• Items must be in new, unused condition with all original packaging and accessories.
• The customer is responsible for any additional shipping costs for returns or exchanges.
• Refunds may take up to 30 days to process and show in your account.

For any additional questions, please contact us. Additional information can be found on this page: Contact Us

Need help?

Contact us at [email protected] for questions related to refunds and returns.

You can also find more information on how to contact us from this page: Contact Us