At 3Dimensionally, customer satisfaction is our priority. If you’re not satisfied, we’re here to help.
To request a refund or return, please follow these steps:
- Contact our customer support within 14 days of receiving the item.
- Provide your order number, item details, and reason for return or refund request.
- We will contact you with further info.
- Custom or personalised items are non-refundable unless defective or damaged.
- Items must be in new, unused condition with all original packaging and accessories.
- The customer is responsible for any additional shipping costs for returns or exchanges.
- Refunds may take up to 30 days to process and show in your account.
For any additional questions, please contact us. Additional information can be found on this page: Contact Us
Contact us at [email protected] for questions related to refunds and returns.
You can also find more information on how to contact us from this page: Contact Us